Terms & Conditions
These terms apply to use of the Crossway Laundromat website and wash & fold booking experience.
Effective date: March 28, 2026
These Terms and Conditions govern your use of SMS messaging services and wash & fold services provided by Crossway Laundromat, located at 4727 Crawfordville Rd #7, Tallahassee, FL 32305. By providing your phone number and consenting to receive text messages, you agree to these terms.
SMS messaging program
Program name: Crossway Laundromat Order Notifications
Program description: We send transactional SMS messages to customers who have consented to receive order status updates for wash & fold service. Messages include order confirmation, ready-for-pickup notification, and related service communications.
Message frequency: 1–3 messages per order.
Message & data rates: May apply per your carrier plan.
To get help: Reply HELP or call (850) 942-2186.
To opt out: Reply STOP to any message.
Opt-in
You opt in to our SMS program by providing your mobile phone number at our counter or via our website and verbally or digitally consenting to receive order status text messages. Consent is never required as a condition of purchasing our services.
Opt-out — STOP
You may opt out of receiving text messages at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation text. No further messages will be sent unless you opt back in.
Help — HELP
Reply HELP to any message to receive assistance. You may also contact us directly:
- Phone: (850) 942-2186
- In person: 4727 Crawfordville Rd #7, Tallahassee, FL 32305
Message & data rates
Message and data rates may apply depending on your mobile carrier and plan. Crossway Laundromat is not responsible for any charges your carrier may apply for receiving text messages.
Data & privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
Your phone number is used solely to send you order status notifications. We do not sell, share, or transfer your mobile number or personal information to any third party. For full details, see our Privacy Policy.
Wash & fold service terms
Pricing
Wash & fold service is priced by weight. Your bag will be weighed at drop-off and the price confirmed with you before processing begins. Prices are subject to change; the price quoted at drop-off is the price you will pay.
Turnaround
Same-day service is available for orders dropped off by noon. Orders dropped off after noon may be ready the same day or the following morning depending on volume. We will text you when your order is ready.
Pickup
Orders must be picked up within 5 business days of the ready notification. Crossway Laundromat is not responsible for items left beyond 5 days after the pickup notification is sent.
Care & liability
We take care in handling your laundry, but we are not liable for pre-existing damage, color bleeding, shrinkage due to manufacturer mislabeling, or loss of items not disclosed at drop-off. Please remove valuables and check pockets before drop-off. Inform staff of any special handling instructions when placing your order.
Payment
Payment is due at pickup. We accept credit cards, debit cards, and cash at the counter. Payment terms for business or commercial accounts may differ based on the account agreement.
Use of website
By using crosswaylaundry.com, you agree not to use the site for any unlawful purpose or in any way that could damage, disable, or impair the website. All content on this site is the property of Crossway Laundromat and may not be reproduced without permission.
Third-party services
This website may use third-party tools for booking, hosting, analytics, maps, or communication. Those services may be governed by their own terms and privacy practices.
Limitation of liability
To the maximum extent permitted by law, Crossway Laundromat is not liable for indirect, incidental, or consequential damages related to use of the website or interruption of service.
Governing law
These Terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Leon County, Florida.
Changes to these terms
We may update these Terms and Conditions at any time. The effective date at the top reflects the most recent revision. Continued use of our services constitutes acceptance of the updated terms.
Contact
Questions about these terms can be directed to (850) 942-2186 or by visiting Crossway Laundromat at 4727 Crawfordville Rd #7, Tallahassee, FL 32305.
Also see our Privacy Policy.